Last updated · May 2026
Contact
The fastest way to reach us is email. We read everything that comes in and reply to most messages within one business day.
One inbox covers everything — pick the heading below that matches what you're writing about and we'll route it from there.
App support and bug reports
For help with the iOS app — a benefit not resetting, notifications not firing, sync trouble, a template that looks wrong — start with the support page; it covers the most common issues. If you're still stuck, email us with:
- Your iOS version (Settings → General → About).
- What you saw, and what you expected to see.
- A screenshot if you have one.
Card data corrections
If a benefit value, annual fee, earning rate, or welcome bonus on this site or in the app looks wrong, please send the card, the specific field, and the issuer source you're citing. Verified corrections ship to both the web property and the iOS app on the next catalog update — typically within a week. See our methodology for how we source and verify card data.
Press and editorial inquiries
We're happy to share context on the project, our approach to editorial independence on affiliate content, or background on the manual-tracking thesis. Email us with your outlet, deadline, and the angle you're working.
Partnerships and affiliate networks
For affiliate network onboarding, direct issuer programs, or other commercial partnerships, email us with the program details. PointsCraft operates on two surfaces — this site and the iOS app — and applies FTC-compliant disclosure on every page that carries affiliate links.
Privacy and legal
Privacy questions, GDPR/CCPA requests, and legal notices also go to support@pointscraft.com. For the full privacy posture see our privacy policy; for terms of use see our terms of service.